Air Passenger Wishlist

The NY Times has an article up with what purports to be a true air passenger wish list. In it are things like clean restrooms, timely and correct flight arrival and departure information, and a safer better place to rest before or between flights. Those all seem like pretty good ideas. But here are a few of my suggestions for Airports that really want to make customers happy: 1) Redesign security check points so they are not a...

Read More